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    4. Zigbee adapter stopped running

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    • Monatsrückblick - April 2025

    • Minor js-controller 7.0.7 Update in latest repo

    Zigbee adapter stopped running

    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      ap2017 @Thomas Braun last edited by ap2017

      @thomas-braun After reflashing the firmware Zigbeee adapter started to behave differently. It works for some seconds then shuts down with error code. After restarting the adapter is does it again - works for a short time then shuts down with error code. I received another stick, reflashed it as well, but system behaves same way.

      2022-07-17 21:10:10.373 - info: zigbee.0 (2538) Zigbee started
2022-07-17 21:10:12.539 - info: admin.0 (1256) ==> Connected system.user.admin from ::ffff:192.168.1.244
2022-07-17 21:10:21.356 - warn: zigbee.0 (2538) DeviceAvailability:Failed to ping 0x90fd9ffffe2bad6b TRADFRI bulb E26 W opal 1000lm
2022-07-17 21:10:40.020 - warn: zigbee.0 (2538) Device '0x90fd9ffffe2baf88' announced itself
2022-07-17 21:10:40.023 - error: zigbee.0 (2538) Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch().
2022-07-17 21:10:40.024 - error: zigbee.0 (2538) unhandled promise rejection: Cannot read properties of undefined (reading 'color_options')
2022-07-17 21:10:40.024 - error: zigbee.0 (2538) TypeError: Cannot read properties of undefined (reading 'color_options')
at Object.bulbOnEvent [as onEvent] (/opt/iobroker/node_modules/zigbee-herdsman-converters/devices/ikea.js:39:19)
at DeviceEvent.callOnEvent (/opt/iobroker/node_modules/iobroker.zigbee/lib/zbDeviceEvent.js:44:26)
at DeviceEvent.onZigbeeEvent (/opt/iobroker/node_modules/iobroker.zigbee/lib/zbDeviceEvent.js:26:18)
at ZigbeeController.callExtensionMethod (/opt/iobroker/node_modules/iobroker.zigbee/lib/zigbeecontroller.js:236:54)
at ZigbeeController.handleDeviceAnnounce (/opt/iobroker/node_modules/iobroker.zigbee/lib/zigbeecontroller.js:560:18)
2022-07-17 21:10:40.025 - error: zigbee.0 (2538) Cannot read properties of undefined (reading 'color_options')
2022-07-17 21:10:40.028 - info: zigbee.0 (2538) cleaned everything up...
2022-07-17 21:10:40.056 - info: zigbee.0 (2538) Zigbee: disabling joining new devices.
2022-07-17 21:10:40.528 - info: zigbee.0 (2538) terminating
2022-07-17 21:10:40.529 - warn: zigbee.0 (2538) Terminated (UNCAUGHT_EXCEPTION): Without reason
2022-07-17 21:10:41.035 - warn: zigbee.0 (2538) get state error: Connection is closed.
2022-07-17 21:10:41.101 - error: host.AP-Tiny instance system.adapter.zigbee.0 terminated with code 6 (UNCAUGHT_EXCEPTION)
2022-07-17 21:10:41.102 - info: host.AP-Tiny Restart adapter system.adapter.zigbee.0 because enabled
2022-07-17 21:10:41.102 - warn: host.AP-Tiny Do not restart adapter system.adapter.zigbee.0 because restart loop detected
2022-07-17 21:10:43.459 - info: mysensors.0 (2199) STARTED
2022-07-17 21:10:43.460 - info: mysensors.0 (2199) STARTED
2022-07-17 21:10:48.629 - info: admin.0 (1256) <== Disconnect system.user.admin from ::ffff:192.168.1.244
      Asgothian 1 Reply Last reply Reply Quote 0
      • Asgothian
        Asgothian Developer @ap2017 last edited by

        @ap2017 Please see here for cause and temporary fix:

        https://forum.iobroker.net/topic/55346/zigbee-stürzt-beim-schalten-von-birnen-über-shalter-ab/7?_=1658123566370

        A.

        A 1 Reply Last reply Reply Quote 0
        • A
          ap2017 @Asgothian last edited by

          @asgothian
          Thanks if I can figure out how to edit file in terminal mode...

          Asgothian 1 Reply Last reply Reply Quote 0
          • Asgothian
            Asgothian Developer @ap2017 last edited by

            @ap2017 you should be able to use the "nano" command. You may have to use sudo to be able to write the file, or have to modify the access rights via sudo chmod a+w

            A.

            A 2 Replies Last reply Reply Quote 0
            • A
              ap2017 @Asgothian last edited by

              @asgothian I did not have a chance to manually change the code, but noticed new version of adapter just released with fixed IKEA interface. Unfortunately it does not work for me, see log. It starts fine adapter is operational but it is not able to ping devices

              2022-07-24 18:48:09.741 - info: host.AP-Tiny stopInstance system.adapter.zigbee.0 (force=false, process=true)
2022-07-24 18:48:09.745 - info: zigbee.0 (2399) Got terminate signal TERMINATE_YOURSELF
2022-07-24 18:48:09.746 - info: zigbee.0 (2399) cleaned everything up...
2022-07-24 18:48:09.755 - info: zigbee.0 (2399) Zigbee: disabling joining new devices.
2022-07-24 18:48:09.792 - info: host.AP-Tiny stopInstance system.adapter.zigbee.0 send kill signal
2022-07-24 18:48:10.237 - info: zigbee.0 (2399) terminating
2022-07-24 18:48:10.238 - info: zigbee.0 (2399) Terminated (ADAPTER_REQUESTED_TERMINATION): Without reason
2022-07-24 18:48:10.795 - info: host.AP-Tiny instance system.adapter.zigbee.0 terminated with code 11 (ADAPTER_REQUESTED_TERMINATION)
2022-07-24 18:48:12.834 - info: host.AP-Tiny instance system.adapter.zigbee.0 started with pid 2431
2022-07-24 18:48:14.205 - info: zigbee.0 (2431) Plugin sentry Sentry Plugin disabled for this process because sending of statistic data is disabled for the system
2022-07-24 18:48:14.356 - info: zigbee.0 (2431) starting. Version 1.7.6 in /opt/iobroker/node_modules/iobroker.zigbee, node: v16.16.0, js-controller: 4.0.23
2022-07-24 18:48:14.401 - info: zigbee.0 (2431) delete old Backup files. keep only last 10
2022-07-24 18:48:14.402 - info: zigbee.0 (2431) Starting Zigbee npm ...
2022-07-24 18:48:14.633 - info: zigbee.0 (2431) Installed Version: iobroker.zigbee@1.7.6
2022-07-24 18:48:15.005 - info: zigbee.0 (2431) Coordinator firmware version: {"type":"zStack12","meta":{"transportrev":2,"product":0,"majorrel":2,"minorrel":6,"maintrel":3,"revision":20190608}}
2022-07-24 18:48:15.009 - info: zigbee.0 (2431) Disable LED
2022-07-24 18:48:15.010 - info: zigbee.0 (2431) Unable to disable LED, unsupported function.
2022-07-24 18:48:15.011 - info: zigbee.0 (2431) --> transmitPower : normal
2022-07-24 18:48:15.018 - info: zigbee.0 (2431) Currently 15 devices are joined:
2022-07-24 18:48:15.037 - info: zigbee.0 (2431) 0x90fd9ffffe2bad6b (addr 43852): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-07-24 18:48:15.041 - info: zigbee.0 (2431) 0x00158d00044678ff (addr 48528): WXKG12LM - Xiaomi Aqara wireless switch (with gyroscope) (EndDevice)
2022-07-24 18:48:15.041 - info: zigbee.0 (2431) 0x00124b001f90ed15 (addr 54998): SA-003-Zigbee - eWeLink Zigbee smart plug (Router)
2022-07-24 18:48:15.042 - info: zigbee.0 (2431) 0xd0cf5efffedaa37c (addr 43246): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-07-24 18:48:15.042 - info: zigbee.0 (2431) 0x000b57fffebcfc39 (addr 38662): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-07-24 18:48:15.043 - info: zigbee.0 (2431) 0x00124b0022658a2b (addr 33323): SNZB-01 - SONOFF Wireless button (EndDevice)
2022-07-24 18:48:15.043 - info: zigbee.0 (2431) 0xd0cf5efffe7d475c (addr 30129): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-07-24 18:48:15.044 - info: zigbee.0 (2431) 0x00158d00045a362e (addr 24701): SJCGQ11LM - Xiaomi Aqara water leak sensor (EndDevice)
2022-07-24 18:48:15.045 - info: zigbee.0 (2431) 0xbc33acfffeff263f (addr 65507): SM-AZ713 - UseeLink Smart water/gas valve (Router)
2022-07-24 18:48:15.046 - info: zigbee.0 (2431) 0x90fd9ffffe2baf88 (addr 53737): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-07-24 18:48:15.046 - info: zigbee.0 (2431) 0x000b57fffe8b9e9c (addr 56023): LED1650R5 - IKEA TRADFRI LED bulb GU10 400 lumen, dimmable (Router)
2022-07-24 18:48:15.047 - info: zigbee.0 (2431) 0x00124b0022419f47 (addr 23822): SA-003-Zigbee - eWeLink Zigbee smart plug (Router)
2022-07-24 18:48:15.047 - info: zigbee.0 (2431) 0xccccccfffe939035 (addr 18190): E1525/E1745 - IKEA TRADFRI motion sensor (EndDevice)
2022-07-24 18:48:15.048 - info: zigbee.0 (2431) 0x04cf8cdf3c79009e (addr 52418): GZCGQ01LM - Xiaomi MiJia light intensity sensor (EndDevice)
2022-07-24 18:48:15.048 - info: zigbee.0 (2431) 0x00158d0006ea578f (addr 63873): SJCGQ11LM - Xiaomi Aqara water leak sensor (EndDevice)
2022-07-24 18:48:15.049 - info: zigbee.0 (2431) Zigbee started
2022-07-24 18:48:38.963 - info: mysensors.0 (2339) STARTED
2022-07-24 18:48:38.963 - info: mysensors.0 (2339) STARTED
2022-07-24 18:49:01.024 - info: admin.0 (1527) ==> Connected system.user.admin from ::ffff:192.168.1.244
2022-07-24 18:49:19.328 - info: admin.0 (1527) <== Disconnect system.user.admin from ::ffff:192.168.1.244
2022-07-24 18:49:23.126 - warn: zigbee.0 (2431) DeviceAvailability:Failed to ping 0x00124b001f90ed15 SA-003-Zigbee
2022-07-24 18:49:23.750 - warn: zigbee.0 (2431) DeviceAvailability:Failed to ping 0xd0cf5efffedaa37c TRADFRI bulb E26 W opal 1000lm
2022-07-24 18:49:24.226 - warn: zigbee.0 (2431) DeviceAvailability:Failed to ping 0x000b57fffebcfc39 TRADFRI bulb E26 W opal 1000lm
2022-07-24 18:49:33.874 - warn: zigbee.0 (2431) DeviceAvailability:Failed to ping 0xd0cf5efffe7d475c TRADFRI bulb E26 W opal 1000lm
2022-07-24 18:49:34.415 - warn: zigbee.0 (2431) DeviceAvailability:Failed to ping 0x000b57fffe8b9e9c TRADFRI bulb GU10 W 400lm
2022-07-24 18:49:34.858 - warn: zigbee.0 (2431) DeviceAvailability:Failed to ping 0x90fd9ffffe2baf88 TRADFRI bulb E26 W opal 1000lm
2022-07-24 18:49:35.014 - warn: zigbee.0 (2431) DeviceAvailability:Failed to ping 0x00124b0022419f47 SA-003-Zigbee
              1 Reply Last reply Reply Quote 0
              • A
                ap2017 @Asgothian last edited by

                @asgothian Do you still recommend to manually edit the file or the latest adapter update incorporate all the changes?

                Asgothian 1 Reply Last reply Reply Quote 0
                • Asgothian
                  Asgothian Developer @ap2017 last edited by

                  @ap2017 the latest version should contain the edit.

                  A.

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    ap2017 @Asgothian last edited by

                    @asgothian It does not work for me see my message from July 24

                    Asgothian 1 Reply Last reply Reply Quote 0
                    • Asgothian
                      Asgothian Developer @ap2017 last edited by

                      @ap2017 Please check if you have duplicate zigbee-herdsman-converters libraries installed, or if their permissions do not allow overwriting.

                      if need be, follow this method:

                      • stop the zigbee adapter
                      • remove the zigbee-herdsman-converters library
                      • remove the zigbee-herdsman library
                      • reinstall the zigbee adapter.

                      A.

                      A 2 Replies Last reply Reply Quote 0
                      • A
                        ap2017 @Asgothian last edited by

                        @asgothian Thanks, but it I don't know how to:

                        • remove the zigbee-herdsman-converters library
                        • remove the zigbee-herdsman library
                        • reinstall the zigbee adapter. How to reinstall? Delete and then install new adapter? Will all devices configuration stay?
                        A 1 Reply Last reply Reply Quote 0
                        • A
                          ap2017 @ap2017 last edited by

                          @ap2017 Please help

                          1 Reply Last reply Reply Quote 0
                          • A
                            ap2017 @Asgothian last edited by

                            @asgothian Do I need to reconfigure devices after swapping the CC2531 dongle and changing serial port to proper "by-id"?

                            Asgothian 1 Reply Last reply Reply Quote 0
                            • Asgothian
                              Asgothian Developer @ap2017 last edited by

                              @ap2017 sagte in Zigbee adapter stopped running:

                              @asgothian Do I need to reconfigure devices after swapping the CC2531 dongle and changing serial port to proper "by-id"?

                              If you swap to a different hardware, you may need to repair all devices. Just swapping the port of the identical hardware does not require a reconfiguration / repairing.

                              As to the earlier question. The easiest way is:

                              • stop the zigbee adapter
                              • remove the zigbee adapter through the admin interface.
                              • open a console, navigate to /opt/iobroker
                              • execute npm list | grep -e "herdsman" to see if this produces lines containing either "zigbee-herdsman" or "zigbee-herdsman-converters". if it does you can attempt to remove these via nom remove (please read the npm documentation for this)
                              • reinstall the zigbee adapter through the admin interface.
                              • start the zigbee adapter.

                              A.

                              A 2 Replies Last reply Reply Quote 1
                              • A
                                ap2017 @Asgothian last edited by

                                @asgothian Would you recommend to switch from CC2531 to Sonoff stick based on CC2652P?

                                Asgothian 1 Reply Last reply Reply Quote 0
                                • Asgothian
                                  Asgothian Developer @ap2017 last edited by

                                  @ap2017 Yes

                                  1 Reply Last reply Reply Quote 1
                                  • A
                                    ap2017 @Asgothian last edited by

                                    @asgothian said in Zigbee adapter stopped running:

                                    npm list | grep -e "herdsman"

                                    Did as you suggested, npm list | grep -e "herdsman" did not show any lines. Reinstall adapter, same errors:

                                    2022-08-08 22:07:52.865 - info: zigbee.0 (3622) Starting Zigbee npm ...
2022-08-08 22:07:53.091 - info: zigbee.0 (3622) Installed Version: iobroker.zigbee@1.7.6
2022-08-08 22:07:53.461 - info: zigbee.0 (3622) Coordinator firmware version: {"type":"zStack12","meta":{"transportrev":2,"product":0,"majorrel":2,"minorrel":6,"maintrel":3,"revision":20190608}}
2022-08-08 22:07:53.467 - info: zigbee.0 (3622) Unable to disable LED, unsupported function.
2022-08-08 22:07:53.468 - info: zigbee.0 (3622) --> transmitPower : normal
2022-08-08 22:07:53.475 - info: zigbee.0 (3622) Currently 15 devices are joined:
2022-08-08 22:07:53.495 - info: zigbee.0 (3622) 0x90fd9ffffe2bad6b (addr 43852): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-08-08 22:07:53.499 - info: zigbee.0 (3622) 0x00158d00044678ff (addr 48528): WXKG12LM - Xiaomi Aqara wireless switch (with gyroscope) (EndDevice)
2022-08-08 22:07:53.499 - info: zigbee.0 (3622) 0x00124b001f90ed15 (addr 54998): SA-003-Zigbee - eWeLink Zigbee smart plug (Router)
2022-08-08 22:07:53.500 - info: zigbee.0 (3622) 0xd0cf5efffedaa37c (addr 43246): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-08-08 22:07:53.500 - info: zigbee.0 (3622) 0x000b57fffebcfc39 (addr 38662): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-08-08 22:07:53.501 - info: zigbee.0 (3622) 0x00124b0022658a2b (addr 33323): SNZB-01 - SONOFF Wireless button (EndDevice)
2022-08-08 22:07:53.502 - info: zigbee.0 (3622) 0xd0cf5efffe7d475c (addr 30129): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-08-08 22:07:53.502 - info: zigbee.0 (3622) 0x00158d00045a362e (addr 24701): SJCGQ11LM - Xiaomi Aqara water leak sensor (EndDevice)
2022-08-08 22:07:53.503 - info: zigbee.0 (3622) 0xbc33acfffeff263f (addr 65507): SM-AZ713 - UseeLink Smart water/gas valve (Router)
2022-08-08 22:07:53.503 - info: zigbee.0 (3622) 0x90fd9ffffe2baf88 (addr 53737): LED1622G12 - IKEA TRADFRI LED bulb E26 1000 lumen, dimmable, opal white (Router)
2022-08-08 22:07:53.504 - info: zigbee.0 (3622) 0x000b57fffe8b9e9c (addr 56023): LED1650R5 - IKEA TRADFRI LED bulb GU10 400 lumen, dimmable (Router)
2022-08-08 22:07:53.504 - info: zigbee.0 (3622) 0x00124b0022419f47 (addr 23822): SA-003-Zigbee - eWeLink Zigbee smart plug (Router)
2022-08-08 22:07:53.505 - info: zigbee.0 (3622) 0xccccccfffe939035 (addr 18190): E1525/E1745 - IKEA TRADFRI motion sensor (EndDevice)
2022-08-08 22:07:53.506 - info: zigbee.0 (3622) 0x04cf8cdf3c79009e (addr 52418): GZCGQ01LM - Xiaomi MiJia light intensity sensor (EndDevice)
2022-08-08 22:07:53.506 - info: zigbee.0 (3622) 0x00158d0006ea578f (addr 63873): SJCGQ11LM - Xiaomi Aqara water leak sensor (EndDevice)
2022-08-08 22:07:53.506 - info: zigbee.0 (3622) Zigbee started
2022-08-08 22:08:36.396 - info: web.0 (2169) ==> Connected system.user.admin from ::ffff:192.168.1.160
2022-08-08 22:08:46.528 - info: mysensors.0 (2591) STARTED
2022-08-08 22:08:46.528 - info: mysensors.0 (2591) STARTED
2022-08-08 22:08:50.188 - warn: zigbee.0 (3622) Device '0x90fd9ffffe2bad6b' announced itself
2022-08-08 22:09:09.841 - warn: zigbee.0 (3622) DeviceAvailability:Failed to ping 0x00124b001f90ed15 SA-003-Zigbee
2022-08-08 22:09:10.428 - warn: zigbee.0 (3622) DeviceAvailability:Failed to ping 0x000b57fffebcfc39 TRADFRI bulb E26 W opal 1000lm
2022-08-08 22:09:11.019 - warn: zigbee.0 (3622) DeviceAvailability:Failed to ping 0xd0cf5efffedaa37c TRADFRI bulb E26 W opal 1000lm
2022-08-08 22:09:15.005 - warn: zigbee.0 (3622) DeviceAvailability:Failed to ping 0x90fd9ffffe2baf88 TRADFRI bulb E26 W opal 1000lm
2022-08-08 22:09:15.413 - warn: zigbee.0 (3622) DeviceAvailability:Failed to ping 0xd0cf5efffe7d475c TRADFRI bulb E26 W opal 1000lm
2022-08-08 22:09:35.607 - warn: zigbee.0 (3622) Send command to 0x00124b001f90ed15 failed with: Code 205 (No network route)
2022-08-08 22:09:46.483 - info: mysensors.0 (2591) STARTED
2022-08-08 22:09:46.484 - info: mysensors.0 (2591) STARTED
2022-08-08 22:09:52.039 - warn: zigbee.0 (3622) Send command to 0x90fd9ffffe2baf88 failed with: Code 205 (No network route)
2022-08-08 22:09:55.991 - warn: zigbee.0 (3622) Send command to 0x000b57fffe8b9e9c failed with: Code 205 (No network route)
2022-08-08 22:09:56.512 - warn: zigbee.0 (3622) DeviceAvailability:Failed to ping 0x000b57fffe8b9e9c TRADFRI bulb GU10 W 400lm
2022-08-08 22:10:46.438 - info: mysensors.0 (2591) STARTED
2022-08-08 22:10:46.438 - info: mysensors.0 (2591) STARTED

                                    Zigbee instance shows green light but devices indication/control does not work.

                                    Asgothian 1 Reply Last reply Reply Quote 0
                                    • Asgothian
                                      Asgothian Developer @ap2017 last edited by Asgothian

                                      @ap2017 sagte in Zigbee adapter stopped running:

                                      @asgothian said in Zigbee adapter stopped running:

                                      npm list | grep -e "herdsman"

                                      Did as you suggested, npm list | grep -e "herdsman" did not show any lines. Reinstall adapter, same errors:

                                      This is what happens when the thread topic and the issue no longer match.

                                      Your Topic says "zigbee adapter stopped running".

                                      Now, as your log says, your zigbee adapter is running. The issue you are having is with the wifi connection. The error message "No network route" means that the device cannot be reached by the zigbee network. Please follow the usual tests for wireless issues:

                                      • check zigbee and wifi channel overlap
                                      • check for other 2.4 gHz issues (USB3 devices, Wireless Headphones, DECT, etc.
                                      • check for stick and/or device placement

                                      If you moved your devices / coordinator around give the network time to reestablish itself. This can take a few moments.

                                      Attempt to "trigger" a reconnection manually triggering the devices. On battery powered devices, this is done by pressing the button which triggers pairing (only for short) or forcing a state change (i.e. for a door sensor to open the door). On Router devices, the best way is to remove power and return power to the device.

                                      WLAN_Zigbee_Kanaele-474x267.jpg

                                      A.

                                      p.s. A forum search for "no network route" would have gotten you this information as well.

                                      A 1 Reply Last reply Reply Quote 1
                                      • A
                                        ap2017 @Asgothian last edited by

                                        @asgothian Everything started to work. Thank you for your support

                                        1 Reply Last reply Reply Quote 0
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