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    Zigbee adapter stopped working FIXED

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    • A
      ap2017 last edited by ap2017

      After yesterday update of PING, SIMPLE-API and JAVASCRIPT adapters (not sure if failure is related to updates), my Zigbee adapter stopped working. In attempt to configure adapter, message "Error. You need save and run adapter before pairing! appears." Confirming proper communication port /dev/ttyACM1 does not help, same port as I was using for Zigbee for long time. Running

      sudo ldconfig
      or
      sudo ldconfig /usr/local
      or
      sudo ldconfig /usr/local/lib64

      did not help.
      See attached log.
      9-18-20 Zigbee.txt

      Asgothian mickym 2 Replies Last reply Reply Quote 0
      • Asgothian
        Asgothian Developer @ap2017 last edited by

        @ap2017 please Restart the System. It seems that something is blocking the serial port.

        A.

        A 1 Reply Last reply Reply Quote 0
        • A
          ap2017 @Asgothian last edited by ap2017

          @Asgothian Tried it several times - no changes. Proper port seems to be assigned as expected.
          9-18-20 Zigbee Port.jpg

          Asgothian 1 Reply Last reply Reply Quote 0
          • Asgothian
            Asgothian Developer @ap2017 last edited by

            @ap2017

            • did you update anything else ?
            • can you post a log of a startup attempt with the Adapter in debug Mode ?

            A.

            A 1 Reply Last reply Reply Quote 0
            • A
              ap2017 @Asgothian last edited by

              @Asgothian After Zigbee failed, after usual troubleshooting, restarting, etc., I updated Linux with "sudo apt-get update && sudo apt-get upgrade -y", which, I believe updated my Node.js to 12.8.4. Just in case, I run "npm rebuild" after. I am not sure all of this was necessary, I am totally not an expert. It is interesting that Zwave adapter works fine with ACM0 and ACM1 ports, but Zigbee stopped working with any port selected. Here my log file. Thank you for your help.
              9-19-2020 Zigbee.txt

              Asgothian 1 Reply Last reply Reply Quote 0
              • Asgothian
                Asgothian Developer @ap2017 last edited by

                @ap2017 The node update may be the reason.
                The log mentions that the port does not exist. I would suggest that you follow the steps below:

                • back up your zigbee database (/opt/iobroker/iobroker-data/zigbee_0/shepherd.db)
                • delete the zigbee instance
                • remove the zigbee adapter
                • reinstall the zigbee adapter (it seems you installed it from Github, so you should do that again)
                • configure the adapter
                • if your zigbee-components are missing, stop the adapter, restore the shepherd.db, then restart the adapter.

                A.

                A 1 Reply Last reply Reply Quote 0
                • A
                  ap2017 @Asgothian last edited by ap2017

                  @Asgothian I did what you recommended. Same results "Error: Device or resource busy, cannot open /dev/ttyACM1' at Znp.<anonymous> (/opt/iobroker/node_modules/iobroker.zigbee/node_modules/zigbee-he
                  zigbe" and "Error: Failed to connect to the adapter (Error: Cannot request when znp has not been initialized yet)"

                  Asgothian 1 Reply Last reply Reply Quote 0
                  • Asgothian
                    Asgothian Developer @ap2017 last edited by

                    @ap2017 are you sure you do not have something else using that serial port ?
                    The message "cannot open /dev/ttyACM1" is an indicator that the port either in use or blocked by the system (not read/write for the given user)

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      ap2017 @Asgothian last edited by

                      @Asgothian It looks like ACM1 is reserved for zigbee adapter.

                      8a0a55b5-680a-47a9-951b-cdc6197741e2-image.png

                      Asgothian 1 Reply Last reply Reply Quote 0
                      • Asgothian
                        Asgothian Developer @ap2017 last edited by

                        @ap2017 No. this only means that the /dev/ttyACM1 is actually the adapter of the stick. The question is if any other process is using it.

                        A.

                        A 4 Replies Last reply Reply Quote 0
                        • A
                          ap2017 @Asgothian last edited by

                          @Asgothian Not sure how to check it. I only have three hardware related adapters: zWave which is on ACM0, mySensors on USB0 and zigbee on ACM1. As I mention before, if I disable zigbee, zWave runs fine on ACM1.

                          1 Reply Last reply Reply Quote 0
                          • A
                            ap2017 @Asgothian last edited by

                            @Asgothian Interesting that if I try to use other port like S1, getting different error message

                            "Error: Error while opening serialport 'Error: Error: Input/output error setting custom baud rate of 115200' at Znp.<anonymous> (/opt/iobroker/node_modules/iobroker.zigbee/node_modules/zigbe"

                            1 Reply Last reply Reply Quote 0
                            • A
                              ap2017 @Asgothian last edited by

                              @Asgothian Running ioBroker fixer did not help:

                              sudo iobroker stop
                              curl -sL https://iobroker.net/fix.sh | bash -
                              sudo iobroker start

                              1 Reply Last reply Reply Quote 0
                              • A
                                ap2017 @Asgothian last edited by ap2017

                                @Asgothian During npm rebuild received bunch of errors associated with serial port, see log. Could it be related to my problem?
                                2020-09-23T02_39_28_639Z-debug.log

                                Asgothian 1 Reply Last reply Reply Quote 0
                                • Asgothian
                                  Asgothian Developer @ap2017 last edited by

                                  @ap2017
                                  It should not. You have an old version of the serial port library (6.2.2) still installed. The zigbee-adapter should use serial port 9.x
                                  Can you check NPM List if it is still present ?
                                  You might see a large number of "extraneous" packages listed.
                                  I would suggest to run "npm prune --dry-run" to see what is removed if you prune, and - unless packages are removed you consider needed - follow it up with an "npm prune"

                                  A.

                                  A 1 Reply Last reply Reply Quote 1
                                  • A
                                    ap2017 @Asgothian last edited by

                                    @Asgothian Pardon my ignorance, how do I check NPM list? In terms of pruning, I have no idea what do I needs. I have very rudimentary knowledge of command line controls, I am one of those users who appreciate very much object level system configuration. That is why I like ioBroker, it seems to me well though through for this purpose. As always, thank you for your time and help.

                                    Thomas Braun Asgothian 2 Replies Last reply Reply Quote 0
                                    • Thomas Braun
                                      Thomas Braun Most Active @ap2017 last edited by

                                      @ap2017

                                      cd /opt/iobroker
                                      npm list serialport
                                      

                                      Should look similar to

                                      pi@raspberrypi:/opt/iobroker $ npm list serialport
                                      iobroker.inst@2.0.3 /opt/iobroker
                                      └─┬ iobroker.zigbee@1.2.1
                                        └─┬ zigbee-herdsman@0.12.117
                                          └── serialport@9.0.1
                                      
                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        ap2017 @Thomas Braun last edited by

                                        @Thomas-Braun said in Zigbee adapter stopped working:

                                        npm list serialport

                                        Here we go:

                                        c4d5d82b-44c4-43ad-b489-5d9a5d94fad6-image.png

                                        1 Reply Last reply Reply Quote 0
                                        • Asgothian
                                          Asgothian Developer @ap2017 last edited by

                                          @ap2017 I apologise. I should have put quotes around the "npm list", as that was the command i wanted you to check.

                                          As you can see, there is an extra serialport library installed, but each adapter has (should have) a usable version, so you should be able to remove the extra one.

                                          npm prune should get rid of it.

                                          A.

                                          A 2 Replies Last reply Reply Quote 0
                                          • A
                                            ap2017 @Asgothian last edited by

                                            @Asgothian No problem. I run the following, but still have same extraneous serial library 6..2.2 when run "npm list serialport"

                                            cd /opt/iobroker
                                            npm prune --dry-run
                                            sudo reboot

                                            Asgothian 1 Reply Last reply Reply Quote 0
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