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[fixed] Zigbee - lost connection to devices
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Systemdata Bitte Ausfüllen Hardwaresystem: Pi4. Arbeitsspeicher: 4GB Festplattenart: SSD Betriebssystem: Raspian Node-Version: 14.19.0 NPM-Version: 6.14.16 Installationsart: ? Image genutzt: Nein Zigbee Adapter 1.6.16
Sonoff Zigbee 3 USB DongleI've encountered the following problem.
I use a Zigbee Installation at RasperryPi 4 with an Sonoff Zibee 3 USB Dongle. I (currently) connected two Ikea switches to it.
Suddenly BOTH of the devices are not reachable / do not cause any action at the adapter. Even if near the Adapter (less than 0,5m).
I already restarted the pi several times including a complete power down for one or two minutes. All otehr adapters work normally.
The zigbee logs the follwing info during startup (with debug herdsman enabled)
zigbee.0 2022-04-01 14:10:02.121 info Zigbee started zigbee.0 2022-04-01 14:10:02.120 info 0x2c1165fffeccfb66 (addr 59363): E1812 - IKEA TRADFRI shortcut button (EndDevice) zigbee.0 2022-04-01 14:10:02.113 info 0x5c0272fffeafbacf (addr 38149): E1524/E1810 - IKEA TRADFRI remote control (EndDevice) zigbee.0 2022-04-01 14:10:02.077 info Currently 2 devices are joined: zigbee.0 2022-04-01 14:10:02.063 info --> transmitPower : normal zigbee.0 2022-04-01 14:10:02.046 info Unable to disable LED, unsupported function. zigbee.0 2022-04-01 14:10:02.036 info Coordinator firmware version: {"type":"zStack3x0","meta":{"transportrev":2,"product":1,"majorrel":2,"minorrel":7,"maintrel":1,"revision":20210708}} zigbee.0 2022-04-01 14:09:58.585 info Installed Version: iobroker.zigbee@1.6.16 zigbee.0 2022-04-01 14:09:58.010 info Starting Zigbee npm ... zigbee.0 2022-04-01 14:09:57.860 info starting. Version 1.6.16 in /opt/iobroker/node_modules/iobroker.zigbee, node: v14.19.0, js-controller: 4.0.21@arteck do you or anyone else have a hint how to diagnose further whats going wrong?
Is there any easy way to verify that the USB Dongle is OK? (The read led is on near the antenna)Thanks
McM -
Systemdata Bitte Ausfüllen Hardwaresystem: Pi4. Arbeitsspeicher: 4GB Festplattenart: SSD Betriebssystem: Raspian Node-Version: 14.19.0 NPM-Version: 6.14.16 Installationsart: ? Image genutzt: Nein Zigbee Adapter 1.6.16
Sonoff Zigbee 3 USB DongleI've encountered the following problem.
I use a Zigbee Installation at RasperryPi 4 with an Sonoff Zibee 3 USB Dongle. I (currently) connected two Ikea switches to it.
Suddenly BOTH of the devices are not reachable / do not cause any action at the adapter. Even if near the Adapter (less than 0,5m).
I already restarted the pi several times including a complete power down for one or two minutes. All otehr adapters work normally.
The zigbee logs the follwing info during startup (with debug herdsman enabled)
zigbee.0 2022-04-01 14:10:02.121 info Zigbee started zigbee.0 2022-04-01 14:10:02.120 info 0x2c1165fffeccfb66 (addr 59363): E1812 - IKEA TRADFRI shortcut button (EndDevice) zigbee.0 2022-04-01 14:10:02.113 info 0x5c0272fffeafbacf (addr 38149): E1524/E1810 - IKEA TRADFRI remote control (EndDevice) zigbee.0 2022-04-01 14:10:02.077 info Currently 2 devices are joined: zigbee.0 2022-04-01 14:10:02.063 info --> transmitPower : normal zigbee.0 2022-04-01 14:10:02.046 info Unable to disable LED, unsupported function. zigbee.0 2022-04-01 14:10:02.036 info Coordinator firmware version: {"type":"zStack3x0","meta":{"transportrev":2,"product":1,"majorrel":2,"minorrel":7,"maintrel":1,"revision":20210708}} zigbee.0 2022-04-01 14:09:58.585 info Installed Version: iobroker.zigbee@1.6.16 zigbee.0 2022-04-01 14:09:58.010 info Starting Zigbee npm ... zigbee.0 2022-04-01 14:09:57.860 info starting. Version 1.6.16 in /opt/iobroker/node_modules/iobroker.zigbee, node: v14.19.0, js-controller: 4.0.21@arteck do you or anyone else have a hint how to diagnose further whats going wrong?
Is there any easy way to verify that the USB Dongle is OK? (The read led is on near the antenna)Thanks
McM -
The problem has been solved.
The ZigBees use channel 11. And my Fritzbox with about 1m distance decided to use WLAN channel 1. Together with a quaterly Backup of some WLAN devices the zigbees were unable to communicate.
Channel scan showed 187% usage for chanlle 11...
Solved by fixing WLAN to channel 11
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